If this is your first time logging in to your Token Generator account, you will be prompted to set up two-factor authentication using either SMS Authentication or the Google Authenticator app.

This is highly recommended and a new requirement as it adds an extra layer of security on your account against unauthorised access. 

To use Google Authenticator for verified access to your Token Generator account, first download the Google Authenticator app from the Android or IOS app store if you do not already have it.

Either scan the QR code or enter the string of characters and numbers presented on your Token Generator account into your Google Authenticator app.

You should get a 6-digit code when this has been done successfully.

Click ‘Verify’ to complete the setup of your Google Authenticator.

The next time you log on to your Token Generator account or make any account security changes, you will be prompted to enter the 2FA verification code from your Google Authenticator app.